Frequently Asked Questions

Check the various answers to FAQ. More about how to use 24alife solution can be found in User Guide.

 

  • Portal

  • How do I sign in to the 24alife portal?

    To sign in to the 24alife portal you have to click the "Login" button in the upper right corner of your screen. Into the field "E-mail address" put your e-mail address you used to register to the 24alife (if you didn't register yet, click "Join"). Into the field "Password" enter the password you chose while registering. In case you forgot the password, click on the "I forgot my password" and follow the instructions.

  • I don't know whether to click "Sign In" or "Register" to register on the portal.

    If you don't have the 24alife user account yet, click "Register" and follow the instructions. If you already have a user account, click "Sign In" and follow the instructions.

  • How do I transfer my data from the mobile app on the portal or the other way around?

    To transfer data from the mobile app to the portal open app and choose "Account" in "Settings" and click "Sync data" button. The cloud displays transferring data from the mobile app to the portal or the other way around. Because a large amount of data can be transmited, we encourage you to be connected to the WiFi network during synchronization.

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